Online shopping is no longer limited to physical products. Businesses and individuals also buy services through digital marketplaces, from writing and design to marketing and technical support. These purchases can save time and widen the choice of providers, but they require a different kind of care: a service cannot always be inspected before it is delivered. Clear expectations, secure payments and a reliable record of the order help buyers make better decisions and resolve problems if work falls short.
1. Define the deliverable before you compare offers
A low price or...
